Privacy Policy

Last updated: March 2026

This Privacy Policy explains how HI Fit Expo collects, uses, and protects information when you visit hifitexpo.com, submit a form, apply as a vendor or sponsor, or purchase products through our website.

1. Who We Are

HI Fit Expo operates hifitexpo.com and organizes HI Fit Expo 2026.

2. Information We Collect

• Contact information. Name, email address, phone number, business name, and related details when you submit forms.
• Application information. Vendor and sponsor details, booth needs, menu details for food vendors, and related documents you provide.
• Order information. Billing details, order history, and transaction records when you purchase through our website store.
• Technical data. IP address, device type, browser, pages viewed, and basic analytics data.
• Communications. Messages you send to us by email, phone, SMS, or website forms.

3. How We Use Information

• Process vendor deposits, balances, and other purchases made through the website.
• Review and manage vendor, sponsor, affiliate, media, and partnership inquiries.
• Respond to inquiries and provide customer support.
• Send event updates, confirmations, and operational instructions.
• Schedule calls and follow up regarding exhibitor, sponsorship, and event related requests.
• Improve site performance, security, and user experience.
• Prevent fraud, abuse, and unauthorized access.

4. SMS Communications

If you provide your phone number through our contact forms or other inquiry forms on this website, you may receive follow up communications from HI Fit Expo by phone or SMS related to your request. These messages may include responses to inquiries, exhibitor information, sponsorship opportunities, appointment scheduling, and event updates related to your inquiry.

Message and data rates may apply. Message frequency varies. You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at info@hifitexpo.com.

SMS consent and phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing purposes.

5. Payments and Transaction Processing

Purchases on hifitexpo.com are processed through our ecommerce platform and payment processors. We do not store full payment card numbers on our website.

6. Ticketing and Third Party Registration

Public event tickets and certain competition registrations may be handled by third party ticketing platforms. When you use a third party platform, their privacy policy applies to the information collected on their systems.

7. Cookies and Analytics

We use cookies and similar technologies to support site functionality, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

8. Who We Share Information With

• Service providers that support site hosting, security, email delivery, analytics, ecommerce operations, and messaging infrastructure.
• Payment processors for transaction handling.
• Event operations partners when needed to support vendor placement, load in, and onsite logistics.
• Law enforcement or legal requests when required by applicable law.

9. Data Retention

We retain information as long as needed to operate the event, meet legal and accounting obligations, resolve disputes, and enforce our policies. We may retain anonymized or aggregated data for analytics.

10. Security

We use reasonable security measures designed to protect information. No method of transmission or storage is fully secure. You are responsible for maintaining the security of any accounts you use to access the site.

11. Your Choices

• You can request access, correction, or deletion of your information, subject to legal and operational requirements.
• You can opt out of non essential emails by using unsubscribe links where available or by contacting us.
• You can opt out of SMS messages at any time by replying STOP.
• You can manage cookies through your browser settings.

12. Children

Our website is intended for general audiences. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can address it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

14. Contact

If you have questions about this Privacy Policy or your data, contact us at info@hifitexpo.com.